Costa Cruises' health and safety team, along with a group of independent scientific experts, are working to make your vacation an unforgettable experience with total peace of mind.
Check-in online
Check-in is carried out completely online and opens 72 hours before your departure. To receive your cruise ticket, you must fill in a self-certification questionnaire regarding your health status.
Staggered boarding times
The boarding times are staggered to facilitate compliance with the correct social distancing rules and to ensure safe boarding. This is why punctuality is so important.
Control at the terminal
At the boarding terminal, all passengers are subject to a body temperature and health check so as to enable a departure in total safety.
QR codes
Your smartphone is a fundamental travel companion! Thanks to the QR codes you can now enjoy a wonderful vacation with complete digital security and it also means less paper to throw away!
Onboard monitors
There are other ways you can stay informed about what's new onboard. You'll find digital screens and interactive monitors in public areas, a dedicated Info TV channel in the cabin and the new Call Me service, plus a convenient personalized assistance via the cabin phone.
Reduced Occupancy
The number of passengers onboard has been reduced to make social distancing easier and guarantee a safe and pleasant cruise.
Redesigned environments
The common areas and relaxation rooms have been remodeled so that they fully meet the safety standards you deserve: this means they are accessible to only a limited number of people at a time.
Safety signs
There are signs in all high-traffic areas of the ship and the onboard staff will help you to get around easily and to maintain the correct safety distances.
Protective masks
Just as on land, when in public areas while on board, protective masks must be worn By doing this, you protect your own health and that of your fellow travelers!
Hand sanitizer
To help you keep your hands clean and sanitized at all times, in all the main areas of the ship you will find numerous sanitizing gel dispensers.
Crew devices
The crew too have the necessary protective equipment to be able to do their job to the highest health standards.
Spaced-out tables
Restaurants are set up to welcome you in the best way while respecting social distancing. To ensure the safety of all guests, only sit at the table with the travel companion(s) included in your booking.
Extended meal times
To order breakfast and lunch, you can access the main restaurants entirely at your leisure, whenever you want, with a longer time slot than usual.
Smartphone menu
Scan the QR code that you will find at the tables, in the restaurants and bars, to check the daily food and drink menus directly on your smartphone. If you decide to order at the counter, follow the safety signs.
Entertainment
Enjoy new forms of entertainment, with shows repeated several times during the week, while still respecting social distancing rules.
Fitness and wellness
Keep fit in the fitness room, have fun at the casino or relax at the SPA or in the swimming pool following the instructions given in the safety signs and observing the occupancy limits as indicated at the entrances.
Children's safety
The Squok Club is sanitized several times a day and open at specific times, accessible to a limited number of persons.
Limited groups
Costa excursions are totally safe: new procedures to ensure social distancing have been set, thanks to limited group size and the use of disposable headphones to make for a better experience.
Safety on buses
Buses are sanitized after every use. Social distancing is guaranteed by reducing occupancy. In addition, tour guides always wear protective masks.
Safe excursions
You can get off the ship independently, but we strongly recommend that you to opt for safe excursions, so as to safeguard your health and that of the other guests and crew.
Sanitized public areas
The public areas are sanitized several times a day with new disinfection methods including virus-killing nebulizers.
Cabin disenfection
Your cabin is also subject to a virus-killing disinfection carried out by qualified personnel and is cleaned and sanitized on a daily basis..
New filters for quality air
Onboard the ship, the air you breathe is of high quality thanks to the new high efficiency filters. Onboard ventilation systems offer optimal filtering of fresh air from outside, minimizing the circulation of internal air.
Safety protocols
All crew members have completed specific training courses relating to compliance with safety protocols and practices.
Intervention measures
If any guests show signs of health problems, crew members are trained to respond immediately with set intervention procedures.
Constant monitoring
All crew members are subject to daily body temperature checks and their state of health is monitored constantly.
Equipped Medical Center
All Costa ships have a fully equipped medical center, consisting of professional doctors and qualified and experienced healthcare personnel, continuously updated as to health protocols and standards to combat the spread of COVID-19.
WMPH Vacations is located in Delray Beach, Florida. You may book online or contact us directly. Our business hours and toll-free phone numbers from the following countries are listed below:
Please note that all prices on our website are in US dollars, and travel purchases must be completed with a major credit card.Unless you are considering one of our custom cruise itineraries, certain cruise lines prohibit US-based travel agencies from selling to non-US residents.
All passengers regardless of their home country, citizenship or country of residency are responsible for obtaining the proper documentation for travel. This includes passports and visas for any country they may visit during their trip.
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