Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1961 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
For any deposited or fully paid booking, cancellation charges will be assessed according to the schedule below. Notice of cancellation must be submitted in writing directly to Ponant or your authorized travel advisor. The official date of cancellation is defined as the business day on which written notification is received by Ponant.
Cancellation penalties apply to all services reserved through Ponant, including expedition cruise fare, pre/post-cruise land programs, transfers, and flights. Name changes or requests to transfer sailing dates are treated as reservation cancellations and re-bookings, subject to standard cancellation fee schedules.
| Days Prior to Departure | Cancellation Charge Per Guest |
|---|---|
| 181+ - Days | $250 administrative fee per person |
| 180 - 91 Days | 25% of total fare |
| 90 - 76 Days | 50% of total fare |
| 75 - 61 Days | 75% of total fare |
| 60 - 0 Days | No refund |
Last Modified: 09/10/2026
| Days Prior to Departure | Cancellation Charge Per Guest |
|---|---|
| 181+ - Days | $250 administrative fee per person |
| 180 - 91 Days | 10% of total fare |
| 90 - 61 Days | 25% of total fare |
| 60 - 31 Days | 50% of total fare |
| 30 - 0 Days | No refund |
Last Modified: 09/10/2026
Cancellation Policies are subject to change by the cruise line. For the most current Ponant Cruises and Refund Policies, please refer to the Ponant Cruises website or a Ponant Cruises brochure.