Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1961 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
All cancellation notices must be submitted in writing directly to The Ritz-Carlton Yacht Collection or through your authorized travel advisor. The effective date of cancellation is defined as the business day on which written notification is received by the cruise line. Cancellation penalties apply to cruise fares, pre/post-yacht hotel stays, land programs, and transfers booked through The Ritz-Carlton Yacht Collection.
Refunds are processed using the original method of payment, less applicable administrative charges or percentage penalties. Requests for reservation transfers, date changes, or guest name modifications are governed by standard cancellation fee structures. Guests who fail to show up for departure, present invalid border documentation, or discontinue their voyage after embarkation forfeit the full voyage fare with no refund.
| Days Prior to Departure | Cancellation Charge Per Guest |
|---|---|
| 121+ - Days | 250 USD / 250 EUR / 200 GBP administrative fee per person |
| 120 - 91 Days | 25% of total voyage fare |
| 90 - 61 Days | 50% of total voyage fare |
| 60 - 31 Days | 75% of total voyage fare |
| 30 - 0 Days | No refund |
Last Modified: 09/11/2026
| Days Prior to Departure | Cancellation Charge Per Guest |
|---|---|
| 151+ - Days | $500 / €500 / £400 administrative fee per person |
| 150 - 121 Days | 25% of total voyage fare |
| 120 - 91 Days | 50% of total voyage fare |
| 90 - 61 Days | 75% of total voyage fare |
| 60 - 0 Days | No refund |
Last Modified: 09/11/2026
WMPH Vacations is located in Delray Beach, Florida. You may book online or contact us directly. Our business hours and toll-free phone numbers from the following countries are listed below:
Please note that all prices on our website are in US dollars, and travel purchases must be completed with a major credit card.Unless you are considering one of our custom cruise itineraries, certain cruise lines prohibit US-based travel agencies from selling to non-US residents.
All passengers regardless of their home country, citizenship or country of residency are responsible for obtaining the proper documentation for travel. This includes passports and visas for any country they may visit during their trip.
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