Virgin Voyages Health & Safety Protocols

Pre-boarding Screening Policies

24 hours prior to sailing, all Sailors complete a health declaration form in the Virgin Voyages App. Those answering affirmatively to screening indicators undergo secondary evaluation. Virgin references general guidance from the U.S. Centers for Disease Control and Prevention (CDC) for cruise travelers.

Health & Fitness to Travel

Sailors should notify Virgin Voyages of significant medical conditions or accessibility needs prior to departure. Anyone failing pre-voyage health questionnaire checks undergoes terminal evaluation by the Vikand Medical Care team to determine fitness for safe travel.

Sailors judged unfit to travel following terminal evaluation are denied boarding. Travelers should assess individual health readiness and consult personal physicians prior to booking.

Health & Communicable Illness Protocols

Consistent with current travel industry baselines, routine pre-departure vaccine and testing mandates are removed. Crew members follow operational health monitoring and isolation procedures if communicable illness is identified.

Pre-Departure Illness / Exposure

Before the voyage: If experiencing acute respiratory or communicable illness symptoms within 10 days of departure, Sailors may contact guest services to modify voyage dates or request future voyage credit options according to standard support policies.

At the terminal/on board: If exhibiting acute symptoms during embarkation or indicating illness on pre-boarding forms, secondary evaluation determines boarding eligibility. If medical providers determine a traveler is unfit for safe travel due to acute communicable illness, appropriate credit or rebooking options apply.

Onboard: If placed in isolation for a communicable illness while on board, Sailors remain accommodated with complimentary room service (ShipEats), digital cabin entertainment, WiFi, and covered onboard medical care related to the isolation event. Crew coordinate safe disembarkation and port logistics, while prorated future voyage credits apply for days impacted by mandatory isolation.

*Health and safety protocols change often. Contact us if you have any questions about current requirements.